tka 999 Terms and Conditions

1. Definitions and Scope

These Terms and Conditions ("Terms") apply to the use of the tka 999 platform and all its services. The following definitions are used in this document:

• "Platform" — All services including the tka 999 website and mobile application.
• "Member" or "User" — Any person who has registered on tka 999 and is operating an account.
• "Account" — The personal profile created through registration through which all activities are conducted.
• "Balance" — The total amount of funds held in the account, separate from the bonus balance.
• "Bonus" — Additional funds granted subject to promotional conditions, which cannot be withdrawn before the wagering requirements are met.

These Terms take effect from the moment registration on tka 999 is completed and apply throughout the entire period the account remains active. By accessing the platform or using its services, the member is considered to have agreed to each clause of these Terms.

2. Eligibility and Registration

The following eligibility requirements must be met in order to open an account on tka 999 and use its services:

2.1 Age Requirement

All services of tka 999 are available only to persons aged 21 or above. tka 999 may request proof of identity or age at any time to verify information provided at registration. If a false age is given during registration, the account will be immediately closed and the balance may be forfeited.

2.2 Single Account Policy

Each person may hold only one account. Opening multiple accounts under the same person's name, from the same device, from the same IP address, or using the same payment method is strictly prohibited. If this rule is violated, all associated accounts will be closed.

2.3 Registration Information

All information provided at registration must be accurate, complete, and up to date. It is the member's responsibility to promptly notify the platform of any changes to information used for identity verification.

3. Account Security

tka 999 places the highest priority on the security of each member's account. Every member is responsible for following the security guidelines below:

• Your username and password must be kept completely confidential and must not be shared with anyone.
• Use a strong password that combines letters, numbers, and special characters.
• Always log out after using a public or shared device.
• If you notice any unusual activity on your account, contact support immediately.
• Using any third-party app or software to manage your account is not permitted.

If your account login details fall into someone else's hands or you suspect unauthorised access, contact tka 999 immediately via live chat. The member bears responsibility for any loss caused by third-party access, unless it is proven that there was a flaw in tka 999's security systems.

4. Deposits and Withdrawals

All financial transactions on tka 999 are processed through bKash, Nagad, and Rocket.

4.1 Deposit Conditions

• The minimum deposit amount is ৳300.
• Deposits must be made only from a payment account registered in the member's own name.
• Deposits from third-party accounts are strictly prohibited, and if this occurs, the funds may be returned and the account may be suspended.
• Once a deposit is successfully completed, the balance is updated immediately.

4.2 Withdrawal Conditions

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals will only be made to the same payment method used for the deposit.
• If identity verification has not been completed before a withdrawal, the process may be delayed.
• Withdrawals from the bonus balance require the specified wagering requirements to be met.

5. Bonuses and Promotions

The following conditions must be followed when claiming and using the various bonus offers on tka 999:

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. To withdraw this bonus, the bonus amount must be wagered 10 times. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus, making your total balance ৳2,000, and you must wager ৳1,000 × 10 = ৳10,000 before withdrawing.

5.2 General Bonus Conditions

• Each bonus offer has its own wagering requirements, which are clearly stated on the offer page.
• Multiple bonuses cannot be combined unless the offer explicitly permits it.
• Bonus funds cannot be withdrawn directly — they will remain in the bonus balance until the wagering requirements are met.
• If wagering is not completed before the bonus expires, the bonus and any winnings earned from it will be cancelled.
• tka 999 reserves the right to modify, suspend, or cancel any bonus offer at any time.

5.3 Bonus Abuse

Any attempt to misuse bonus offers, fulfil bonus conditions in a coordinated group, or circumvent the system will be treated as a serious rule violation. If such activity is detected, the relevant bonus and all winnings earned from it will be cancelled.

6. Betting and Gaming Rules

The following rules apply to all betting and gaming activities on tka 999:

6.1 Placing Bets

• Once a bet is confirmed, it cannot be changed or cancelled.
• After an event begins, bets will be accepted based on the odds displayed in the live betting section.
• If incorrect odds are displayed due to a technical error, tka 999 reserves the right to cancel that bet.

6.2 Result Determination

• Results in cricket, football, and other sports are determined based on the official results of the relevant international governing body.
• If an event is abandoned or postponed, bets will be settled according to the applicable rules, which are stated in the specific conditions for that event category.
• For casino games, the result produced by the game provider's software is final.

6.3 Maximum Win Limit

tka 999 may set a maximum win limit on a single bet or game session. Where applicable, this limit will be stated on the page or in the specific game.

7. Prohibited Activities

The following activities are strictly prohibited on the tka 999 platform, and if detected, the account will be immediately and permanently closed:

• Participating in or facilitating fraud, collusion, or match fixing.
• Using bots, automated software, or artificial intelligence to place bets or play games.
• Deliberately exploiting incorrectly displayed odds or game errors.
• Using funds from money laundering or illegal sources on the platform.
• Harassing, threatening, or disturbing other members.
• Attempting to breach the platform's security systems or gain unauthorised access.
• Operating an account using another person's information or committing identity fraud.

8. Responsible Gaming

tka 999 believes that playing for entertainment and staying within one's means is the foundation of a healthy experience. Our Responsible Gaming Guidelines provide detailed guidance to help members maintain a safe and balanced gaming experience.

8.1 Setting Personal Limits

Each member can set deposit limits, betting limits, and session time limits by going to their account settings. These limits can be reduced at any time, but increasing them requires a set waiting period to pass.

8.2 Voluntary Break

If a member feels that gaming is having a negative impact on their life, they may voluntarily suspend their account for a specified period. This request can be made via 24/7 live chat and will take effect immediately.

9. Privacy and Data

tka 999 places the utmost importance on protecting members' personal information. Our Privacy Policy provides a detailed description of how personal data is collected, stored, and used.

9.1 Data Collection

During registration and use of services, tka 999 collects names, contact details, identity verification documents, and transaction information. This data is used for service operations, fraud prevention, and meeting legal obligations.

9.2 Cookies and Tracking

Cookies are used on the tka 999 website to help improve the user experience. By continuing to use the platform, the member is considered to have consented to the use of cookies.

9.3 Sharing Data with Third Parties

A member's personal information will not be sold or transferred to third parties for marketing purposes. However, limited information may be shared with necessary partners for payment processing and identity verification.

10. Account Suspension

tka 999 may temporarily or permanently suspend an account without prior notice in the following circumstances:

• If a violation of any clause of these Terms is proven or suspected.
• If evidence is found that registration was completed with false information.
• If documents requested for identity verification are not provided within the specified time.
• If suspicious or unusual financial activity is observed on the account.
• At the direction of law enforcement authorities.

If an investigation is required following a suspension, tka 999 will contact the member through support channels. Withdrawal of the balance may remain on hold until the investigation is complete.

10.1 Voluntary Account Closure

A member who wishes to voluntarily close their account may submit a request via live chat or email. Any remaining balance must be withdrawn before the account is closed — a separate process must be followed to recover the balance of a closed account.

11. Dispute Resolution

tka 999 takes all member complaints seriously and is committed to ensuring a fair and prompt resolution.

11.1 Submitting a Complaint

If you have a dispute or complaint, please first contact the support team via 24/7 live chat. Most matters are resolved there. If a resolution is not reached through chat, you may submit a detailed complaint by email.

11.2 Investigation Process

Complaints sent by email will be properly investigated by tka 999. During the investigation, additional information or documents related to the matter may be requested.

11.3 Final Decision

After a full investigation, tka 999's decision will be considered final. However, a member may independently pursue legal remedies if they choose. Applicable laws of Bangladesh will govern any disputes with the platform.

For answers to common questions, visit our Frequently Asked Questions page, where detailed answers to general topics are provided.

12. Changes & Effectiveness

tka 999 reserves the right to change, amend, or update any part of these terms and conditions at any time. Notice will be provided on the platform before changes take effect.

12.1 Notice of Changes

For significant changes, notice will be sent to members' registered email addresses. For minor changes, displaying a notice on the website will be considered sufficient.

12.2 Consent to Changes

If a member continues to use the platform after updated terms and conditions are published, they will be considered to have accepted the new terms. If a member does not agree to the new terms, they may request closure of their account.

12.3 Severability Clause

If any provision of these terms and conditions becomes invalid or unenforceable, all remaining provisions will continue in full effect. The validity of one provision does not depend on another.